Dr. Christopher Dutt

Dr. Christopher Dutt

Associate Professor / Programme Leader, International Business ManagementDesignation

General

Dr. Christopher Dutt is an Assistant Professor and Programme Leader at Al Rayyan International University College (ARIU) in partnership with the University of Derby. At ARIU, Dr. Dutt is the Programme Leader of the BA (Hons) in International Hospitality Management, MBA Global, and the MBA Global in International Hospitality. Prior to joining ARIU, Dr. Dutt was a Senior Lecturer at The Emirates Academy of Hospitality Management in Dubai, where he taught courses related to hospitality, tourism, and research. Originally from the UK, Dr. Dutt has spent most of his time in the Gulf and in Asia.
Dr. Dutt completed a BA in International Tourism Management and an MSc in International Hospitality Management in Dubai and obtained his Ph.D. in Management Studies from the University of Exeter in the UK.
His research interests include perceptions of tourism, expatriation, sustainability, consumer behaviour, and technology adoption in travel and tourism. In 2020, Dr. Dutt won the 2020 Emerald/EFMD Outstanding Doctoral Research Award – Tourism and Hospitality Management Award.

Qualifications

  • University of Exeter, Exeter, UK
    Doctor of Philosophy (PhD) – Management Studies. Thesis title: The role of tourism in bridging the gap between high-skilled expatriates and hosts: A case of the United Arab Emirates
  • Higher Education Leadership Institute, Melbourne, Australia
    Graduate Certificate in Higher Education Practice (GradCertHEd.)
  • The Emirates Academy of Hospitality Management, Dubai, UAE
    MSc International Hospitality Management
  • The Emirates Academy of Hospitality Management, Dubai, UAE
    BA (Hons) International Tourism Management

Areas of Expertise

  • Research Methods
  • Statistics
  • Hospitality and Tourism Marketing and Management
  • Technology in Hospitality and Tourism

Publications

Journal Publications

Dutt, C. S., Harvey, S. W., & Shaw, G. (2022). Exploring the relevance of Social Exchange Theory in the Middle East: A case study of tourism in Dubai, UAE. International Journal of Tourism Research. DOI: https://doi.org/10.1002/jtr.2560

Dutt, C. S., Cseh, L, Hardy, P., & Iguchi, Y. (2022) European transnational education in the Middle East: Conceptual highs, lows, and recommendations. International Marketing Journal of Culture and Tourism, 1(2). DOI: https://doi.org/10.33001/18355/IMJCT0106

Nam, K., Dutt, C. S., & Backer, J. (2022) Authenticity in objects and activities: Determinants of satisfaction with virtual reality experiences of heritage and non-heritage tourism sites. Information Systems Frontiers. DOI: https://doi.org/10.1007/s10796-022-10286-1

Wilson, M. & Dutt, C. S. (2022). Expatriate adjustment in hotels in Dubai, UAE. Journal of Human Resources in Hospitality & Tourism. DOI: https://doi.org/10.1080/15332845.2022.2064187

Wu, Z. & Dutt, C. S. (2022). Motivations of Chinese Outbound travellers; FIT, Group, and Customised travellers. International Marketing Journal of Culture and Tourism, 1(1), pp. 13-43

Brien, A., Vidwans, M., & Dutt, C. S. (2022). The tourism productivity challenge: Are we measuring the right factors, and is productivity growth unlimited? Current Issues in Tourism. DOI: https://doi.org/10.1080/13683500.2022.2038091

Newnham, M. P. & Dutt, C. S.. (2022) Knowledge sharing among hotel workers in Dubai, UAE. Journal of Human Resources in Hospitality & Tourism. DOI: https://doi.org/10.1080/15332845.2022.2031613

Dutt, C. S., Ninov, I., & Ninov, V. (2022) Air crews’ mindfulness experiences: Destination memories. Consumer Behavior in Tourism and Hospitality. DOI: 10.1108/CBTH-12-2020-0301

Kenny, J. & Dutt, C. S. (2021). The long-term impacts of hotels’ strategic responses to COVID-19: The case of Dubai. Tourism and Hospitality Research. DOI: /10.1177/14673584211034525

Parikh, P. & Dutt, C. S. (2021). Impacts of staff demographics on complaint management behaviour in 5-star hotels in Dubai. International Hospitality Review. DOI: 10.1108/IHR-03-2021-0016

Al Hallaq, A., Ninov, I., & Dutt, C. S. (2020). The perceptions of host-city residents of the impact of mega-events and their support: The Expo 2020 in Dubai. Journal of Policy Research in Tourism, Leisure & Events. DOI: https://doi.org/10.1080/19407963.2020.1839088

Nam, K., Dutt, C. S., Chathoth, P. K., Daghfous, A., & Khan, M. S. (2020). The adoption of artificial intelligence and robotics in the hotel industry: Prospects and challenges. Electronic Markets. DOI: 10.1007/s12525-020-00442-3

Nam, K., Dutt, C. S., Chathoth, P. K., & Khan, M. S. (2019). Blockchain technology for smart city and smart tourism: Latest trends and challenges. Asia Pacific Journal of Tourism Research. DOI: 10.1080/10941665.2019.1585376

Dutt, C. S., Hahn, G., Christodoulidou, N., & Nadkarni, S. (2018). What’s so mysterious about mystery shoppers? Journal of Quality Assurance in Hospitality and Tourism. DOI: 10.1080/1528008X.2018.1553118

Dutt, C. S., Harvey, W. S. & Shaw, G. (2018). The missing voice in tourism perceptions: The exclusion of expatriates. Tourism Management Perspectives. DOI:10.1016/j.tmp.2017.10.004

Abbas, K. & Dutt, C. S. (2018). Residents’ perceptions of cultural tourism in Dubai. Journal of Tourism and Leisure Studies, 2(3), 21-39. DOI: 10.18848/2470-9336/cgp/v20i03/21-39

Dutt, C. S. & Ninov, I. (2017). Expatriates’ learning: The role of VFR tourism. Journal of Hospitality and Tourism Management, 31. DOI: 10.1016/j.jhtm.2017.03.003

Dutt, C., & Ninov, I (2016). The role of mindfulness in tourism: Tourism businesses’ perceptions of mindfulness in Dubai, UAE. Tourism, 64(1). DOI: 338.482:159.9(536.2)

Dutt, C. & Ninov, I (2015) Tourists’ experiences of mindfulness in Dubai, United Arab Emirates (UAE). Journal of Travel and Tourism Marketing. DOI: 10.1080/10548408.2015.1107521.

 

Conference Proceedings

Nam, K., Baker, J. M., & Dutt, C. S. (2022). VR in heritage tourism: The mediating role of hedonic and utilitarian motivations with familiarity as a moderator. KMIS International Conference Proceedings, June, 2022, Busan, Republic of Korea.

Dutt, C. S. (2021). Flipping a tourism class. APacCHRIE Conference Proceedings, May, 2021, Singapore.

Rabe, P. & Dutt, C. S. (2019). Factors affecting the recruitment of restaurant managers in Dubai: Extended abstract. APacCHRIE and EuroCHRIE Joint Conference Proceedings, May, 2019, Hong Kong Polytechnic University, Hong Kong, SAR China

Minh, L. V., G. & Dutt, C. S. (2019). Impacts of tourism on the cultural heritage of destinations sites: Extended abstract. APacCHRIE and EuroCHRIE Joint Conference Proceedings, May, 2019, Hong Kong Polytechnic University, Hong Kong, SAR China

Seebacher, N. & Dutt, C. S. (2019). Cultural perceptions of effective leadership: Extended abstract. APacCHRIE and EuroCHRIE Joint Conference Proceedings, May, 2019, Hong Kong Polytechnic University, Hong Kong, SAR China

Bhojwani, G. & Dutt, C. S. (2019). Managing cultural tourism sites: Extended abstract. APacCHRIE and EuroCHRIE Joint Conference Proceedings, May, 2019, Hong Kong Polytechnic University, Hong Kong, SAR China

Butterton, D. R. & Dutt, C. S. (2018) Veganism, a diet without meat, fish or diary, are consumers willing to make the switch? Council for Hospitality Management Education Conference Proceedings, May, 2018, Bournemouth University, UK.

Nadkarni, S., and Dutt, C. S. (2017) Internet of Things: optimizing hotel operations and guest experience, in: International Conference on Business Big Data and Decision Science, 2-4 August 2017, Bangkok

Ninov, N., Dutt, C. S., & Ninov, V. (2017). Memories of frequent traveller: The impact of mindfulness on airline crews – Extended abstract. Academy of Global Hospitality & Tourism Conference proceedings, 2017, Cheongju, South Korea.

Dutt, C., Ninov, I, & Haas, D. (2016). The effect of visiting friends and relatives on expatriates’ destination knowledge. International Associate of Cultural and Digital Tourism conference proceedings, 2015, Athens, Greece.

Dutt, C., Ninov, I, & Haas, D. (2015). The effect of visiting friends and relatives on expatriates’ destination knowledge: Abstract. International Associate of Cultural and Digital Tourism conference proceedings, 2014, Athens, Greece. DOI: 10.1007/978-3-319-15859-4.

Dutt, C., Hahn, G., Christodoulidou, N., & Nadkarni, S. (2014). What’s so mysterious about mystery shoppers: Abstract. Western Digital Sciences Institute conference proceedings, Napa Valley, US.

Nadkarni, S., Dutt, C., & Kane, T. (2014). Digital touchpoints of leisure travellers from emerging markets: A case of BRIC countries. Global Marketing Conference proceedings, Singapore.

Dutt, C. (2011). The role of mindfulness in tourism; Tourism business’ perspectives of mindfulness. EuroCHRIE conference proceedings, Dubrovnik, Croatia.

 

Book Reviews

Dutt, C. S. (2021) Book Review – Tourism of Martial Arts: Social-cultural perspective, Wojceich J. Cynerski. European Journal of Travel Research, 27. DOI: TBD

Dutt, C. S. (2018) Book Review – Tourism in the Arab world: An industry perspective, H. Almuhrzi, H. Alriyami, N. Scott, Channel View Publications, Bristol, UK (2017). Journal of Hospitality and Tourism Management. DOI: 10.1016/j.jhtm.2018.10.001

 

Book Chapters

Dutt, C. S. (2022). Cultural Distance. In D. Buhalis (Ed.). Encyclopedia of tourism management and marketing. Edward Elgar Publishing

Dutt, C. S. (2022). Mindfulness in tourism. In D. Buhalis (Ed.). Encyclopedia of tourism management and marketing. Edward Elgar Publishing 

Dutt, C. S. (2022). Expatriation in tourism. In D. Buhalis (Ed.). Encyclopedia of tourism management and marketing. Edward Elgar Publishing 

Dutt, C. (2015). Research in action: Designing and implement an online survey. In B. Brotherton (Ed.) Researching hospitality and tourism (2nd ed). London: Sage