Emotional intelligence “Let’s not forget that the little emotions are the great captains of our lives and we obey them without realizing it.” – Vincent van Gogh 1. COURSE OVERVIEW The short course in Emotional Intelligence at ARIU – Al Rayyan International University Qatar aims to equip participants with essential knowledge and skills needed to improve their Emotional Intelligence (EI). The course covers such topics as emotional intelligence, the three models of emotional Intelligence; ability model, mixed model and trait model, the importance of emotional intelligence in the service sector, personal benefits of emotional intelligence. Practical, theoretical and strategic expertise will be provided within a challenging environment in order for participant to thrive and succeed within this dynamic field. 2. WHO SHOULD ATTEND? This program is ideal for you if you are: • Individuals who are interested in starting a new career in an organization • Employees, trainers, lodging and restaurant personnel, human resources manager, sales and marketing managers, administrative personnel, and others seeking to expand their career paths with the skills necessary to plan efficient and effective employees • All Assistant managers; Department Supervisors of any industry 3. HOW WILL YOU BENEFIT? At the end of the Emotional Intelligence training, participants should be able to develop the following skills: • Motivate to recognize and understand emotions in one self and others to bring better collaboration among the employees. • Bring more pragmatic benefits by identifying the nuances of the human emotions. • Emphasize the importance to listen, reflect and respond to constructive criticism in a positive manner. • Take sufficient control of your own feeling and behavior, influence others behavior and enhance the effectiveness in the work place • Develop the ability to utilize the emotional understanding to make decisions, persuade, motivate subordinates, resolve conflict and communicate. • Ability to understand how other people view the world and what motivates them, the better you will be able to influence their behavior and forge cooperation which is an important skill to have a healthy atmosphere in work place and outside too. • Demonstrate the relationship between Emotional Intelligence and 5 Domains of Emotional Intelligence (Self-Awareness, Self-Regulation, Self-motivation, Social Awareness, Social Skills) COURSE FEE QAR 1,800 per participant. Apply Now!